Frequently Asked Questions (FAQs)
General Information
1. What types of activities does Goa Safari Adventure offer?
Goa Safari Adventure provides a diverse range of activities, including:
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Water Sports: Jet skiing, banana boat rides, parasailing, and more.
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Scuba Diving: Explore marine life at Grand Island.
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Dinner and Sunset Cruises: Enjoy scenic views with entertainment.
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Island Packages: Combine water sports, dolphin spotting, and island visits.
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Sightseeing Tours: Discover North and South Goa by AC bus or private car.
2. How can I book an activity?
You can book directly through our website at www.goasafari.com. For assistance, contact us at +91-8806423332 or email info@goasafari.com.
3. What are your operating hours?
Our office operates daily from 8:00 AM to 10:00 PM. However, activities may have specific timings. Please refer to the individual activity details on our website.
Booking and Payments
4. What payment methods are accepted?
We accept payments via credit/debit cards, UPI apps like G-Pay and PhonePe, and net banking. All transactions are secured through SSL encryption and the Razorpay payment gateway.
5. Is advance booking required?
While walk-ins are welcome, we recommend booking in advance to secure your preferred slots, especially during peak seasons.
6. Can I modify or cancel my booking?
Yes, modifications or cancellations can be made. Please refer to our Cancellation Policy for detailed information.
Activity-Specific Questions
7. Are the water sports safe for beginners?
Absolutely. All our water sports activities are conducted under the supervision of trained professionals, ensuring safety for participants of all skill levels.
8. What should I bring for scuba diving?
We provide all necessary diving equipment. However, we recommend bringing swimwear, a towel, sunscreen, and a change of clothes.
9. Are there age or health restrictions for activities?
Some activities may have age or health restrictions. Please check the specific activity details on our website or contact us for more information.
Transportation and Accessibility
10. Do you offer hotel pickups?
Yes, hotel pickups are available for certain activities. Details are provided in the activity descriptions on our website.
11. Are your tours suitable for children and seniors?
Many of our tours are family-friendly. However, some activities may not be suitable for young children or individuals with certain health conditions. Please consult the activity details or contact us for guidance.
Contact and Support
12. How can I contact Goa Safari Adventure?
You can reach us via:
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Phone: +91-8806423332
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Email: info@goasafari.com
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Office Address: Shop No. 03, Near Dolphin Circle, Calangute, Goa.
13. Do you offer customer support outside office hours?
Yes, we provide 24x7 customer support. Feel free to contact us anytime for assistance.
